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[IMPORTANT] Terms and conditions of use of dedicated servers and VPS

Welcome to 3NT Solutions, also known as Inferno Solutions. For you and all our clients, we have a set of rules and conditions for using our services. Please note that violation of these may result in instant suspension of your account without reimbursement.

  1. No Spam Policy: Any form of email spam, including outgoing and incoming, is not permissible. Exceptions are made in cases where your server has been hacked. Please note that by default, SMTP ports (like 25) are blocked on Linux Lite and Linux Start plans for your security. To unblock these ports, you need to undergo a KYC identification procedure and top up your account balance to cover at least 3 months of service usage.

  2. Malware Prevention: The use of viruses, exploits, botnets, and redirects to sites containing viruses and exploits is prohibited, except in cases of your server being hacked.

  3. Illegal Content: We strictly oppose any form of child pornography, incest, bestiality, and any sites with models that appear to be under 18 years old. This also includes links to such sites.

  4. Fraud Prevention: Fraud, including phishing, theft, fraudulent sites, Fake Investment Opportunities, Ponzi Schemes, Social Engineering, and Fake Offers, as well as redirects to such sites, is absolutely unacceptable.

  5. Network Security: We do not allow network or port scanning, brute forcing, spoofing, searching for or exploiting vulnerabilities, and other similar activities.

  6. Restricted Tools: The establishment and use of Pentest and remote administration tools such as Cobalt Strike, Metasploit, and others are prohibited.

  7. Drugs and Psychoactive Substances: We do not permit the sale of spice, smoking blends, and other narcotic and psychoactive substances, as well as precursors for their manufacture.

  8. Sovereignty Protection: It is forbidden to hack the government and other organizations or executive authorities.

  9. Against Extremism: Inciting national discord or any other extremist actions are not allowed.

  10. Against Terrorism: Engaging in, promoting, or supporting any form of terrorist activity.
  11. Sanctions: Our company reserves the right to refuse service to any individual or organization that is under sanctions from the government of the United Kingdom, the European Union, the United States of America, or any other applicable regulatory body.
  12. IP Sanctions Compliance: Any actions that may lead to the blacklisting of IP (SpamHaus, StopForumSpam, SpamCop, Blocklist, antivirus databases, etc.) are strictly prohibited. This does not apply to cases where your server has been hacked.

  13. No Attack Policy: Carrying out "test" DDoS and other attacks on your server that may harm other clients is not allowed. It is also not permissible to organize DDoS attacks from rented servers.

We strictly monitor compliance with these rules and block accounts that are registered under other names and violate these terms. Thank you very much for adhering to these rules, helping us maintain safety, and providing quality services for all our clients.

Please observe the following rules and conditions for the use of our services:

Prohibited activities include, but are not limited to:

  • Operating online pharmacies that distribute illegal pharmaceuticals.
  • Running anonymous image boards with offensive content and/or lack of moderation.
  • For VPS: Organizing public (commercial) VPN / proxy services without the hosting administration's approval.
  • Setting up and using proxy servers without authorization.
  • Operating TOR exit nodes.
  • For VPS: Cryptocurrency mining.
  • Operating replica sites/stores that sell counterfeit items such as watches, bags, clothing, etc.
  • Intentionally violating copyright, intellectual property, and trademark usage rights.
  • Any forms of traffic proxying.
  • Using our servers/VPS for Anti-DDoS protection of third-party projects (not hosted on our servers/VPS) by proxying/tunneling traffic.
  • Violating the laws of the country where your server is located.
  • Adding and using IP addresses that don't belong to you. If such abuses are detected, we will immediately block the server and impose a fine ranging from $500 to $1000.
  • Any other activities that could cause material or reputational harm to our company.
  • Any activities that lead to our IPs and networks being blocked by email services. Penalties for these range from $50 to $250.
  • For VPS: Hosting traffic-generating scripts, websites, and other resources (audio/video streaming, file storage, CDN, etc.).
  • For VPS: Creating SWAP files for tariffs with SSD and NVMe disks.
  • For VPS: Exceeding the established maximum channel load on a permanent basis.

Recommended average/permanent channel load for VPS should not exceed:

For VPS with 1 Gbit/s port:

  • Lite / VPN tariff: 10 Mbit/s
  • Start tariff: 15 Mbit/s
  • Medium tariff: 20 Mbit/s
  • Premium tariff: 50 Mbit/s
  • Elite tariff: 80 Mbit/s
  • Exclusive tariff: 100 Mbit/s

For VPS with 1 Gbit/s port in countries such as Singapore, Japan, Hong Kong, UAE, Australia, Brazil:

  • Lite / VPN tariff: 5 Mbit/s, traffic limit 1000GB/month, exceeding cost $0.01 per 1GB
  • Start tariff: 10 Mbit/s, traffic limit 2000GB/month, exceeding cost $0.01 per 1GB
  • Medium tariff: 15 Mbit/s
  • Premium tariff: 20 Mbit/s
  • Elite tariff: 30 Mbit/s
  • Exclusive tariff: 50 Mbit/s
  • An additional 10Mbit/s of bandwidth will cost an additional $25/month.

Even powerful VPSs usually generate a load of no more than 10-20Mbit/s, if they are not used for distributing files, streaming, or similar high-load tasks.

Please note, we do not limit the bandwidth when setting up your VPS to these values. By default, your VPS can use the maximum bandwidth of the main server, e.g., 1Gbit/s. However, we reserve the right to limit the bandwidth to the values mentioned above in case of constant abuses or if overuse causes problems for other customers. For PROMO tariffs, the maximum allowable load is halved.

For instance, if you have the Medium tariff, and every day from 6 PM to 10 PM, there's a maximum traffic peak on your website and the channel load rises from the standard 10Mbit/s to 40Mbit/s, no sanctions will follow.

If you have the Lite tariff, and every day, for several days/weeks, we observe a constant channel load of over 50Mbit/s, we may decide to limit the bandwidth to 10Mbit/s, depending on the overall load on the main server channel.

We usually send notifications if we observe exceeding maximum recommended loads for your tariff plan, and you will have 24 hours to address the issue: either reduce the load or upgrade to a higher plan. If there is no response, we will set limits and notify you via tickets. In cases where your VPS's load causes issues for other server clients, we urgently limit the bandwidth and notify you through our ticket system.

You can always consult with us by writing to us, either through the online support operator (Live Chat) or through the ticket system (recommended).

IMPORTANT: If your server causes issues for other users (powerful DDoS attacks, excessive loads on the channel and disk subsystem, etc.), we reserve the right to limit the load, or refuse service at any time, or suggest solutions to ensure stable operation for other clients. Sometimes it's better to refuse one client for the peace and stability of others.

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