Портал > База знаний > Правила сервиса > [IMPORTANT] Terms and conditions of use of dedicated servers and VPS
Welcome to 3NT Solutions, which you know by the brand name Inferno Solutions. We have a set of terms and conditions for you and all of our customers to use our services.
Please note that breach of these may result in your account being instantly blocked without refund.
No Spam: We do not tolerate any form of email spam, including outgoing and incoming spam. Exceptions can only be made in cases where your server has been compromised. Please note that SMTP ports (e.g. 25) are blocked by default on Linux Lite and Linux Start plans for your security. To unblock these ports, you will need to complete KYC authentication and maintain a balance sufficient to cover at least 3 months of service usage.
Anti-malware: The use, distribution or promotion of viruses, exploits, botnets, phishing schemes, spyware, ransomware, and any redirects to sites containing such malware is prohibited. This includes any attempt to compromise the security of our network or the networks of others. Exceptions may be made only in cases where your server has been compromised and content is used solely to diagnose and resolve the problem, provided that immediate action is taken to remediate the threat.
Combating illegal content: We are strictly against any form of child pornography (including lolicon, shotacon and other similar genres), incest, animal pornography, necrophilia, violence or sexual coercion (including violence and rape), extreme violence or dismemberment (guro), and any sites with models who look under 18 years of age. This also includes any content depicting or condoning sexual acts with minors, animals or dead bodies, as well as links to such sites. In addition, we prohibit any content that promotes or glorifies illegal activities such as human trafficking or exploitation.
Fraud Prevention: Fraud in any form, including phishing, identity theft and fraudulent sites, is strictly prohibited. This includes sites promising high returns, financial schemes such as pyramid schemes and other fraudulent structures, and any redirects to such sites. We do not tolerate any activity intended to deceive or defraud, whether through misrepresentation, manipulation or false claims.
Prohibition on selling accounts: We prohibit sites offering to sell, transfer or otherwise dispose of accounts on financial services, government services and any other sites where access is regulated by law or requires personal user identification. This includes any platforms that facilitate account trading that circumvent legal or regulatory requirements.
Network Security: We do not allow network or port scanning, bruteforce attacks, spoofing, searching for or exploiting vulnerabilities, or any other such activity. These activities compromise the security and integrity of our infrastructure, as well as the infrastructures of other users, and are strictly prohibited.
Prohibition on Certain Tools: The installation and use of pentesting, network scanning or remote administration tools such as Cobalt Strike, Metasploit and similar software is prohibited. These tools can be used for malicious purposes and are not allowed on our platform unless explicitly allowed for legitimate security purposes with prior approval.
Narcotics and Psychotropic Substances: The sale, distribution or promotion of spice, smoking mixtures, other narcotic and psychotropic substances and precursors for their manufacture is prohibited. This also includes any content that promotes the manufacture, sale or distribution of illegal substances.
Protecting Sovereignty: Hacking, unauthorized access or any attack directed at government agencies, other organizations, the executive branch or any other resources is prohibited. This includes any action that undermines the integrity, security or functioning of any institutions, whether public or private.
Against Extremism: Anything that incites ethnic hatred, promotes hate speech or engages in any form of extremist activity is prohibited. This includes any content that promotes violence, discrimination or hostility based on race, religion, ethnicity, gender, sexual orientation or other protected characteristics.
Counter-terrorism: Engaging in, encouraging or supporting any form of terrorist activity is prohibited. This includes disseminating propaganda, recruiting, fundraising, or any other action that promotes or advances terrorism in any form.
Sanctions: Our company reserves the right to refuse to provide services to any person or organization that is sanctioned by the government of the United Kingdom, the European Union, the United States of America or any other relevant regulatory body. This also includes complying with international sanctions regimes to prevent interaction with sanctioned individuals or organizations.
IP address reputation protection: Any actions that may result in IP addresses being blacklisted by SpamHaus, StopForumSpam, SpamCop, Blocklist, anti-virus databases and other similar organizations are strictly prohibited. This includes activities related to spamming, phishing or other abuses. Exceptions can only be made in cases where your server has been compromised and immediate action is taken to resolve the problem.
Denial of attacks: It is forbidden to conduct "test" DDoS attacks or any other attacks on your server that may harm other clients. It is also strictly forbidden to organize or launch DDoS attacks from rented servers. These actions undermine the stability and security of the network and are considered serious violations of our terms of service.
We strictly enforce these rules and reserve the right to block not only the primary account, but also any other accounts registered under different names if they violate these terms. Thank you for complying with these rules, which help us to maintain security and provide quality services to all our customers.
For the following breaches, we allow 8 to 72 hours to resolve them, depending on the severity of the breach. In addition, we may request additional KYC (customer identification) if we deem it necessary. In case of repeated violations, we reserve the right to terminate the service:
- Hosting online pharmacies offering illegal pharmaceutical products: It is strictly prohibited to host and operate online pharmacies that distribute or sell illegal pharmaceutical products, including unlicensed or counterfeit medicines. This applies to all types of pharmaceuticals that are not approved by the relevant health authorities.
- Managing anonymous imageboards that contain offensive content and/or lack moderation: It is prohibited to host or manage anonymous imageboards or forums that contain offensive, defamatory or illegal content, especially if such platforms lack proper moderation. This includes sites that incite hatred, disseminate personal data or engage in other malicious activities.
- For VPS: Organization of public (commercial) VPN/proxy services without approval of the hosting administration: Setting up public or commercial VPN/proxy services on VPS without prior approval of the hosting administration is prohibited. These services may be used for illegal activities and pose a threat to the security of our infrastructure.
- Setting up and using proxy servers without authorization: Unauthorized setting up and use of proxy servers on our network is prohibited. Proxy servers should only be used with explicit authorization to prevent their use in illegal activities or to bypass security systems.
- Managing TOR Exit Nodes: Managing TOR Exit Nodes on our servers is not permitted. These nodes may facilitate anonymous access to illegal or malicious activity, which could result in legal and reputational risks to our company.
- For VPS: Cryptocurrency mining: Using VPS for cryptocurrency mining is not allowed. Cryptocurrency mining consumes significant resources, which may negatively affect server performance and quality of service for other clients.
- Running websites or marketplaces selling counterfeit goods such as watches, handbags, clothing, etc.: It is strictly prohibited to set up and operate websites or marketplaces selling counterfeit goods such as watches, bags, clothing or electronics. This applies to any products that infringe intellectual property rights or mislead consumers by imitating well-known brands.
- Systematic infringement of copyrights, intellectual rights and trademark rights: Systematic and intentional infringement of copyrights, intellectual rights or trademark rights will result in immediate action, including suspension or termination of service. This includes unauthorized distribution of copyrighted material or trademark infringement.
- Proxying traffic of any kind: Proxying or tunneling traffic through our servers without an explicit, legitimate purpose is prohibited. Such actions may conceal illegal activity, pose significant security risks, and degrade network performance.
- Using our servers/VPS to protect against DDoS attacks from third party projects (not hosted on our servers/VPS) by proxying/tunneling traffic: Using our infrastructure to protect against DDoS attacks from third party projects not hosted on our servers/VPS by proxying or tunneling traffic is not allowed. Doing so may expose our network to additional risks and degrade the quality of service to other customers.
- Violation of the laws of the jurisdiction where your server is located: All activity on our servers must comply with the laws and regulations of the jurisdiction in which the server is located. Violation of local laws, including illegal distribution of content or unauthorized access to data, will result in immediate termination of service.
- Adding and using IP addresses that do not belong to you: The use of IP addresses not assigned to your account is strictly prohibited. If such actions are detected, the server will be immediately blocked and a fine of $500 to $1,000 will be imposed.
- Any other actions that could cause material or reputational damage to our company: We reserve the right to take action against any actions that could damage our company's reputation or cause financial loss. This includes illegal activities, misuse of services or any other actions that could lead to legal or regulatory consequences.
- Any action that results in our IP addresses or networks being blocked by email services: Any action that results in our IP addresses or networks being blocked by email services is prohibited. This includes spamming, phishing or any other abuse of email services. Violations will be punishable by fines ranging from $50 to $250.
- For VPS: Hosting scripts, websites and other traffic-generating resources (audio/video streaming, file storage, CDN, etc.): Hosting high traffic websites, streaming services, file storage, CDN or other traffic generating scripts on VPS is not allowed. These actions may overload the server and degrade the quality of service for other clients.
- For VPS: Creating SWAP files for plans with SSD and NVMe disks: Creating SWAP files on VPS with SSD and NVMe disks is prohibited. This practice can cause excessive disk wear, shorten disk life, and negatively impact performance.
- For VPS: Exceeding the set maximum channel traffic on a permanent basis: Exceeding the set maximum channel traffic on a VPS on a continuous basis is not allowed. Doing so may result in degradation of service quality for other customers and may result in additional charges or service restrictions.
We strive to provide all our customers with stable and high-quality server performance, so we recommend adhering to the following levels of average or constant channel load for VPS:
For VPS with a 1 Gbit/s port:
- Lite / proxy tariff: up to 10 Mbit/s
- Start tariff: up to 15 Mbit/s
- Medium tariff: up to 20 Mbit/s
- Premium tariff: up to 50 Mbit/s
- Elite tariff: up to 80 Mbit/s
- Exclusive tariff: up to 100 Mbit/s
For VPS with 1 Gbit/s port in countries Singapore, Japan, Hong Kong, UAE, Australia, Turkey, Indonesia, Malaysia, Thailand, Brazil, Argentina, Mexico, Chile, Colombia, and Peru:
- Lite / proxy tariff: up to 5 Mbit/s, traffic up to 1000GB/month, overcharge - $0.01 per 1GB
- Start tariff: up to 10 Mbit/s, traffic up to 2000GB/month, overcharge - $0.01 per 1GB
- Medium tariff: up to 15 Mbit/s
- Premium tariff: up to 20 Mbit/s
- Elite tariff: up to 30 Mbit/s
- Exclusive tariff: up to 50 Mbit/s
If you need more bandwidth, you can add an additional 10 Mbit/s for the following prices depending on the location:
- EU & USA - $2 per 10Mbit/s
- LATAM - $9 per 10Mbit/s or $80 per 100Mbit/s
- Australia - $25 per 10Mbit/s
- Asia - $15 per 10Mbit/s
- UAE - $40 per 10Mbit/s
- Turkey - $25 per 10Mbit/s
Note that the load is calculated for both inbound and outbound traffic.
For most VPSs, even powerful ones, 10-20 Mbit/s is usually sufficient unless they are used for resource-intensive tasks such as file distribution or streaming.
Important: We do not limit the bandwidth of your VPS to the above default values. Your VPS can use the full bandwidth of your primary server, for example up to 1 Gbit/s. However, if we notice persistent overages or resource abuse that may affect other customers, we may limit the bandwidth to the recommended values. For promotional tariffs, the maximum allowable load is halved.
For example, if you have a Medium plan and your bandwidth load temporarily increases from 10 Mbit/s to 40 Mbit/s during peak hours, we will not take any action. However, if on a Lite plan the bandwidth load is consistently above 50 Mbit/s for several days or weeks, we may reduce the bandwidth to 10 Mbit/s.
If the situation is not critical, we will notify you in advance if the recommended load is exceeded and give you 24 hours to reduce the load or switch to a more suitable tariff. If the problem is not resolved, we will set a limit and notify you via the ticketing system. In case your VPS load is causing problems for other customers, we will be forced to set limits immediately and notify you.
You can always contact us for advice via chat or ticket system - we are happy to help!IMPORTANT: If your server is causing problems for other users (for example, due to DDoS attacks or excessive channel or disk loads), we reserve the right to limit the load, discontinue services, or offer alternative solutions to maintain service stability. It is important to remember that sometimes it is necessary to take measures to ensure stable operation for all customers.
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