Портал > База знаний > Правила сервиса > [IMPORTANT] Terms and conditions of use of dedicated servers and VPS
Welcome to 3NT Solutions, also known as Inferno Solutions. For you and all our clients, we have a set of rules and conditions for using our services. Please note that violation of these will result in instant suspension of your account without reimbursement.
Spam Prevention: We do not tolerate any form of email spam, including both outgoing and incoming spam. Exceptions may be made solely in cases where your server has been compromised. Please note that SMTP ports (e.g., 25) are blocked by default on Linux Lite and Linux Start plans for your security. To unblock these ports, you will need to complete a KYC (Know Your Customer) identification procedure and maintain a balance sufficient to cover at least 3 months of service.
Malware Prevention: The use, distribution, or promotion of viruses, exploits, botnets, phishing schemes, spyware, ransomware, and any redirects to sites containing such malicious software is strictly prohibited. This includes any attempts to compromise the security of our network or the networks of others. Exceptions may be made solely in cases where your server has been compromised and the content is being used for the purpose of diagnosing and resolving the issue, provided that immediate steps are taken to mitigate the threat.
Illegal Content: We strictly oppose any form of child pornography (including lolicon, shotacon, and other similar genres), incest, bestiality, non-consensual content (including rape and sexual violence), extreme violence or gore (guro), necrophilia, and any sites with models that appear to be under 18 years old. This also includes any content depicting or endorsing sexual acts with minors, animals, or deceased persons, as well as links to such sites. Additionally, we prohibit any content that promotes or glorifies illegal activities, such as human trafficking or exploitation.
Fraud Prevention: Fraud in any form, including phishing, identity theft, and fraudulent websites, is strictly prohibited. This includes sites that promise high returns, financial schemes such as Ponzi or pyramid schemes, and any redirects to such sites. We do not tolerate any activities that are intended to deceive or defraud others, whether through misrepresentation, manipulation, or false claims.
- Account Sales Prohibition: The hosting of websites that offer the sale, transfer, or other forms of disposal of accounts on financial services, government services, or any other sites where access is regulated by law or requires personal user identification is strictly prohibited. This includes any platforms that facilitate the trading of accounts that bypass legal or regulatory requirements.
Network Security: We do not tolerate any form of network or port scanning, brute force attacks, spoofing, vulnerability probing or exploitation, and any other similar activities. Such actions compromise the security and integrity of our infrastructure and the infrastructures of others and are strictly prohibited.
Prohibition on Specific Tools: The installation and use of tools for penetration testing, network scanning, or remote administration, such as Cobalt Strike, Metasploit, and similar software, is strictly prohibited. These tools can be used for malicious purposes and are not allowed on our platform unless explicitly authorized for legitimate security purposes with prior approval.
Drugs and Psychotropic Substances: The sale, distribution, or promotion of synthetic drugs (such as spice), smoking mixtures, other narcotics, psychotropic substances, and precursors for their production is strictly prohibited. This includes any content that facilitates the manufacturing, sale, or distribution of illegal substances.
Protection of Sovereignty: Hacking, unauthorized access, or any attacks targeting government entities, other organizations, executive bodies, or any other resources are strictly prohibited. This includes any activities that compromise the integrity, security, or operations of any institutions, whether governmental or private.
Against Extremism: Inciting national discord, promoting hate speech, or engaging in any form of extremist activities is strictly prohibited. This includes any content that encourages violence, discrimination, or hostility based on race, religion, ethnicity, gender, sexual orientation, or other protected characteristics.
- Counter-Terrorism: Participation in, encouragement of, or support for any form of terrorist activity is strictly prohibited. This includes the dissemination of propaganda, recruitment, fundraising, or any other actions that contribute to or promote terrorism in any way.
Sanctions: Our company reserves the right to refuse service to any individual or organization that is subject to sanctions imposed by the government of the United Kingdom, the European Union, the United States of America, or any other relevant regulatory authority. This includes compliance with international sanctions regimes, ensuring that we do not engage in business with sanctioned entities or individuals.
IP Reputation Protection: Any actions that may result in IP addresses being blacklisted by SpamHaus, StopForumSpam, SpamCop, Blocklist, antivirus databases, or similar entities are strictly prohibited. This includes activities that contribute to spam, phishing, or other abusive behaviors. Exceptions may be made solely in cases where your server has been compromised and immediate steps are taken to resolve the issue.
Prohibition of Attacks: Conducting "test" DDoS attacks or any other form of attacks on your own server that could harm other clients is strictly prohibited. Additionally, organizing or launching DDoS attacks from rented servers is not allowed under any circumstances. These actions compromise the stability and security of the network and are considered severe violations of our terms of service.
We strictly monitor compliance with these rules and reserve the right to block not only the primary account but also any other accounts that are registered under different names and found to be in violation of these terms. Thank you very much for adhering to these rules, which help us maintain safety and provide quality services for all our clients.
In cases of the following violations, we provide a timeframe of 8 to 72 hours to resolve the issue, depending on the severity of the violation. Additionally, we may request additional KYC (Know Your Customer) verification if deemed necessary. In the case of repeated violations, we reserve the right to terminate the service:
- Operating online pharmacies that distribute illegal pharmaceuticals: Hosting or managing online pharmacies that distribute or sell illegal pharmaceutical products, including unlicensed or counterfeit drugs, is strictly prohibited. This applies to all forms of pharmaceuticals that are not approved by relevant health authorities.
- Running anonymous image boards with offensive content and/or lack of moderation: Hosting or managing anonymous image boards or forums that contain offensive, defamatory, or illegal content, especially those lacking proper moderation, is not allowed. This includes platforms that incite hatred, spread personal data, or engage in other harmful activities.
- For VPS: Organizing public (commercial) VPN/proxy services without the hosting administration's approval: Setting up public or commercial VPN/proxy services on VPS without prior approval from the hosting administration is prohibited. These services can be exploited for illegal activities and pose security risks to our infrastructure.
- Setting up and using proxy servers without authorization: Unauthorized setup and use of proxy servers on our network are strictly prohibited. Proxy servers must be used only with explicit authorization to prevent misuse, including illegal activities or bypassing security controls.
- Operating TOR exit nodes: Operating TOR exit nodes is not permitted on our servers. These nodes can facilitate anonymous access to illegal or malicious activities, leading to potential legal and reputational risks for our company.
- For VPS: Cryptocurrency mining: Using VPS for cryptocurrency mining is not allowed. Cryptocurrency mining consumes significant resources, which can negatively impact server performance and the service quality provided to other clients.
- Operating replica sites/stores that sell counterfeit items such as watches, bags, clothing, etc.: The creation and operation of websites or e-commerce platforms selling counterfeit goods—such as fake watches, bags, clothing, or electronics—are strictly prohibited. This includes any products that infringe on intellectual property rights or deceive consumers by imitating well-known brands.
- Intentionally violating copyright, intellectual property, and trademark usage rights: Persistent and intentional violations of copyrights, intellectual property rights, or trademark usage rights will result in immediate action, including suspension or termination of service. This includes unauthorized distribution of copyrighted material or trademark infringement.
- Any forms of traffic proxying: Proxying or tunneling traffic through our servers without clear, legitimate purposes is prohibited. Such actions can mask illegal activities, pose significant security risks, and degrade network performance.
- Using our servers/VPS for Anti-DDoS protection of third-party projects (not hosted on our servers/VPS) by proxying/tunneling traffic: Using our infrastructure to shield third-party projects from DDoS attacks by proxying or tunneling traffic is not allowed unless those projects are hosted on our servers/VPS. This can expose our network to additional risks and degrade service quality for other clients.
- Violating the laws of the country where your server is located: All activities conducted on our servers must comply with the laws and regulations of the jurisdiction where the server is physically located. Violations of local laws, including illegal content distribution or unauthorized data access, will result in immediate termination of service.
- Adding and using IP addresses that don't belong to you: Unauthorized use of IP addresses not assigned to your account is strictly forbidden. If such abuses are detected, we will immediately block the server and impose a fine ranging from $500 to $1,000.
- Any other activities that could cause material or reputational harm to our company: We reserve the right to take action against any activities that could damage our company’s reputation or cause financial loss. This includes illegal activities, misuse of services, or any other actions that could lead to legal or regulatory consequences.
- Any activities that lead to our IPs and networks being blocked by email services: Engaging in activities that result in our IP addresses or networks being blacklisted by email service providers is strictly prohibited. Violations will incur fines ranging from $50 to $250.
- For VPS: Hosting traffic-generating scripts, websites, and other resources (audio/video streaming, file storage, CDN, etc.): Hosting high-traffic websites, streaming services, file storage, CDN services, or other traffic-generating scripts on VPS is not allowed. These activities can overload the server and degrade service quality for other clients.
- For VPS: Creating SWAP files for tariffs with SSD and NVMe disks: Creating SWAP files on VPS with SSD and NVMe disks is prohibited. This practice can lead to excessive wear on the disks, reducing their lifespan and negatively affecting performance.
- For VPS: Exceeding the established maximum channel load on a permanent basis: Consistently exceeding the maximum allowed network bandwidth on VPS is not permitted. This can result in service degradation for other clients and may lead to additional charges or service restrictions.
We strive to ensure stable and high-quality performance for all our clients, so we recommend adhering to the following levels of average or sustained bandwidth usage for VPS:
For VPS with a 1 Gbit/s port:
- Lite / VPN Plan: up to 10 Mbit/s
- Start Plan: up to 15 Mbit/s
- Medium Plan: up to 20 Mbit/s
- Premium Plan: up to 50 Mbit/s
- Elite Plan: up to 80 Mbit/s
- Exclusive Plan: up to 100 Mbit/s
For VPS with a 1 Gbit/s port in Singapore, Japan, Hong Kong, UAE, Australia, Brazil, Turkey:
- Lite / VPN Plan: up to 5 Mbit/s, traffic limit of 1000GB/month, $0.01 per GB for overage
- Start Plan: up to 10 Mbit/s, traffic limit of 2000GB/month, $0.01 per GB for overage
- Medium Plan: up to 15 Mbit/s
- Premium Plan: up to 20 Mbit/s
- Elite Plan: up to 30 Mbit/s
- Exclusive Plan: up to 50 Mbit/s
If you need more bandwidth, you can add an additional 10 Mbit/s for $25 per month, or $35 for UAE. Please note that bandwidth usage is calculated for both inbound and outbound traffic.
For most VPS, even powerful ones, 10-20 Mbit/s is usually sufficient unless they are used for resource-intensive tasks like file distribution or streaming.
Important: We do not limit your VPS’s bandwidth to the above values by default. Your VPS can use the full bandwidth of the main server, such as up to 1 Gbit/s. However, if we notice consistent overuse or abuse that may impact other clients, we may limit the bandwidth to the recommended levels. For promotional plans, the maximum allowed bandwidth is halved.
For example, if you have a Medium plan and your bandwidth temporarily spikes from 10 to 40 Mbit/s during peak hours, we won’t take any action. However, if you have a Lite plan and your bandwidth consistently exceeds 50 Mbit/s over several days or weeks, we may reduce the bandwidth to 10 Mbit/s.
If the situation is not critical, we will notify you of the bandwidth overuse and give you 24 hours to reduce the load or upgrade to a more suitable plan. If no action is taken, we will apply the limit and notify you through our ticket system. If your VPS’s load causes issues for other clients, we will need to immediately apply restrictions and notify you.
You’re always welcome to reach out to us for advice through chat or our ticket system—we’re here to help!
IMPORTANT: If your server causes issues for other users (e.g., due to DDoS attacks or excessive load on the network or disk system), we reserve the right to limit your load, discontinue services, or offer alternative solutions to maintain stable service for others. Sometimes, it’s necessary to prioritize the stability and peace of mind of all our clients.
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